OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes all ordered items will be received as seen in the picture display. packed new and original in their manufacturer's packing design

Where can I view my sales receipt?

A copy of your Sales receipt is sent to your registered email upon confirmation of order.

How can I return an item?

If you purchase an item that is deemed “DOA” upon arrival at your location, you may return the product to us in exchange for a replacement product or a refund.
Once we have received the item, we will diagnose and assess if the product is defective. If it is confirmed as defective, either an exact replacement product will be shipped to you or you will be granted a full refund. All refunds will be a refund of the sale price less shipping and handling expenses. If the product is proven to not be defective, at our sole discretion we may provide the buyer with a refund of the sales price less a 10% restocking fee. 

Will you restock items indicated as “out of stock?”

Yes. All items indicated out of stock will be be restocked after some time. You may contact our customer care service to check when availability will be made.

How to check the shipping fee?

The shipping fee depends on the weight of the goods, the shipping way, and the country. Please put all of the items into the shopping cart and then click the Send inquiry after updating the shopping cart. We will give you quote on the shipping charge based on the value of your order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS